Returns & Exchanges
We want you to love your Fossil timepiece, which is why we offer a 30-day return policy for all unworn and unaltered watches. Items must be returned in their original packaging with all warranty booklets and tags intact.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to generate a prepaid shipping label.
Pack Your Watch
Securely place the watch in its original Fossil tin or box, ensuring all protective films and extra links are included.
Ship It Back
Affix the prepaid label to your package and drop it off at any authorized shipping carrier location or Fossil retail store.
Receive Your Refund
Once our specialists inspect the item, we will process your refund to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing